Michael Hartzell, on 3/29/13 9:46 AM
What is Menu Management?
The restaurant industry is notoriously selective about adopting new technologies. Only truly revolutionary, business-building tools are worth the investment to integrate in a busy restaurant. Menu management service is one of those game-changing technologies. The core concept is to shift all of a restaurant’s menu needs - designing, updating, printing, distribution - onto a web-based platform.
Michael Hartzell, on 2/21/13 4:22 PM
Michael Hartzell, on 2/2/13 7:35 PM
A large restaurant company will have a book of rules which is so thick that no one is able to remember page 234 or what is supposed to happen every 89 days on leap years. The restaurateur with one or two locations may not have a rule book which leaves the staff with no direction and no expectations.
Michael Hartzell, on 1/31/13 4:43 PM
Michael Hartzell, on 1/30/13 9:04 AM
The SeaTac airport concessionaires sold 1.7 million bottles of water; 230,000 bags of M&Ms; 90,000 neck pillows; 20,000 copies of “50 Shades of Gray,” which was the biggest selling book at Sea-Tac concessions, and nearly 10,000 “Sleepless in Seattle” nightshirt/PJs.
Michael Hartzell, on 1/22/13 12:49 PM
To be a successful leader you must understand the basic human needs and meet them well.
Michael Hartzell, on 1/17/13 2:16 AM
The number 13 has a notoriously negative stigma attached. Hotels in the United States do not have a 13th floor, and the number is generally known for being one of bad luck and avoided at all costs.
Michael Hartzell, on 1/12/13 8:11 PM
Dan … is a restaurant owner who enjoys cooking and avoids technology. Working side by side with his staff is very enjoyable and Dan believes in leading by example. There is no job in the restaurant he believes he is too good for.
Michael Hartzell, on 12/31/12 8:35 AM
Take a good look in the mirror. Do you have any of these dumb restaurant marketing habits?
Michael Hartzell, on 12/18/12 1:35 PM
Michael Hartzell, on 12/13/12 8:14 AM
Close your eyes and pause for a moment as you look at the restaurant and team from within your head. As your mind’s eye roams around the restaurant, your lack of vision will require you to utilize that brain you were given. One by one you will look at each person on the team and ask the $10,000 question:
Michael Hartzell, on 12/5/12 1:56 PM
If you run a restaurant and have a Facebook Page and you’re not posting pictures, then you’re missing out on a huge opportunity. The aroma of what’s in the ovens isn’t going to convince anyone not already on site.
